The advent of COVID required all of us to change our mindset and focus. Faced with these changes and challenges, as an Insurance Agency, we quickly adopted technology as a resource. Geography is no longer a focus for customers as they have adopted a “new way” to manage business matters.
It has been amazing to see our customers, carriers and the agency staff adapt as well.
Considering this change, we have made the decision to merge our locations to one to better service the customers and our staff. We found that working in a team environment and flexibility, the staff became excited to continue our legacy of quality customer service and growth in Chester County.
We value ALL our customers and want to make sure this transition is a smooth one for our customers and staff. Hence, the gradual transition and introduction to the final move which occurred on 11/01/021.
The staff will have the infrastructure needed to continue to oversee our customers insurance needs. Watch out as the staff takes advantage of educational and growth opportunities available. Something that has been on pause for the last two years
Keep your eye out for the additional technology adaptations needed to provide our customers 24/7 service.
Stop by as you are welcome to visit our Thorndale location (we would love it and have free parking), call, text, fax or set up a Zoom Appointment/FACETIME. For the Agency's business/farm customers – request an on-premises visit!!
We fortunate to have you as a long-standing customer and look forward to continuing our relationship.
Our Staff is looking forward to a fantastic 2022.